In the store, we have: the owner a master jeweler, his highly talented son, both exceedingly experienced designers and bench repairs/alteration craftsmen. The Customer Service Staff have decades of knowledge to support client’s dreams. Over 41 years Towne Jewelers has assembled an amazing team of specialists which have been caring for a diverse array customer needs and one of kind custom designs.

Custom Gems Sources (Guno, Izzy, Jared, Kirit)

TJS has many suppliers of high quality jewelry and a team of long trusted sources for specific custom gems. With jewelry our customers trust is everything and so it is with building relationships with our sources. Finding suppliers of quality and reasonable prices that can be passed along is key. Over the course of 41 years we have become experts in locating, assessing and valuing jewelry.

Chatham-Created Gemstones

Our colleagues at Chatham supply the purest-grade lab-grown gemstones which we can place:

in the unique setting of your choice;
design into an exquisite custom setting.

Or you can easily purchase beautiful jewelry from our Chatham collection. “We grow the best gems on videoearth. And we don’t think you should settle for anything less. Choosing Chatham means exceptional beauty and quality without compromises. Chatham gemstones have gorgeous color: verdant green emeralds, velvety blue sapphires and screaming red rubies. Our gems also have lovely clarity that makes them glow with light.”

“That famous Chatham quality is no accident: it’s the result of continuous technical refinement over our 75-year history. It starts with carefully controlling the gem crystal growth process, but it doesn’t stop there. Our master gemstone cutters sacrifice 80% of the rough crystals to select only the best color and clarity. Then they carefully orient the rough gem, cutting to perfect proportions and polishing each facet by hand until every Chatham gemstone dances with brilliance.

For our award-winning jewelry collection, our master cutters have created exclusive new gem cuts you won’t see anywhere else. The romantic Flame Cut, curvy Onion Cut, elegant Elongated Pear, Oval, and Baguette cuts, and Checkerboard Antique Cushion and Barrel cuts add a fresh new look to our collections.

And our jewelry designs are just as innovative, with fluid lines of diamonds adding just the right brilliant accent to the technicolor brilliance of our gems.
At every step, our goal is the same: to create high quality jewelry that perfectly expresses your unique and colorful style. And you can feel good about the fact that our gems are better for the environment and our company is committed to social responsibility.
Since you’ll love wearing your Chatham jewelry every day, it’s also good to know you can enjoy our gems without worry, secure that they have the Chatham lifetime warranty.”

Alexandrite
Aqua Spinel Champagne Sapphire Diamonds
Emerald
Opal
Padparadscha
Pink Sapphire
Ruby
White Pearl
White Sapphire Yellow Sapphire

Custom Design Process

(Tim, Morgan, Yoshi, Aaron, Anthony, Carver, Nicole, Seeum)

1) Consultation, Design
Clarify client’s design direction
Use photos or existing jewelry and/or create hand-drawn sketch mock-up Gem and metal choices
Time frame and budget

2) 3D CAD Modeling, 3D Printing & Wax Carving
3D CAD Model (photo realistic)
Create 3D printed wax model based final design Trim and clean wax to prepare for mold
Utilize wax to make a custom mold for casting

3) Metallurgy, Mold, Casting
Utilize mold to cast jewelry in desired metal
(Custom alloys based on color, allergies, or preferences)

4) Re-Surfacing, Cleaning, Setting Stones
Clean and smooth out texture of cast piece
Prepare and add setting for gemstones, such as: lasering, welding, soldering … Align and arrange gemstones to set in piece
Set gemstones in all settings, clean and smooth prongs
Add details and engraving as requested

5) Engraving, Polishing
Coarse then fine grain polish
Rhodium or gold plate as requested
Light polish, clean and tighten stones, inspect settings and solder joints
Box and wrap

Engraving

Our top engraver crafts a wide array of fonts and symbols on: Cuff-links, Baby Cup, Business Card Holder, Charm, Commemorative Disk, Flask, Glass Work, ID Bracelet, Medical ID Bracelet, Money Clip, Metal Mug, Pendant, Plaques, Pens, Ring, Tray, Trophy, Watch …

Certified Appraisals

Jewelry appraisals are performed securely onsite by our GIA graduate, who spent her early career in their labs and now has over 15years of appraisal experience. We provide certified reports for insurance, estate, liquidation evaluations, fair market value identification, hypothetical (for loss or theft) and legal settlements. We adhere to The Gemological Institute of America’s (GIA) strict Diamond and Gemstone grading guidelines and ethics code of The Uniform Standards of Professional Appraisal Practice (USPAP).
All jewelry is thoroughly cleaned, evaluated and documented:

• Diamonds over 1⁄2 carat will be plotted on a stone certificate to identify unique qualities
• All diamonds are measured, given estimated weight, color evaluation and clarity grade
• Gemstones are identified, graded, measured and given estimated weight
• Pearls are identified, measured, counted, and graded
• Watches are described with brand, model number, movement and metal type
• Appraisal report includes digital photograph of item
• GIA grading system will be attached for further reference
• Appraisal includes definition of valuation and instructions for use

 

Specialized Jewelry Repairs: (Nicole)

Many repairs are swiftly completed on our workbenches and when appropriate we bring in a repair specialist. Most jewelry is remarkably repaired within a week.

RINGS:
Laser work
Intricate soldering of all precious metals
Invisible Setting
Prong Re-tipping
Ring Refurbishment
Ring Shank Reshaping/Replacement
Half and Full Shank Repair
Solder Rings Together
Set Stones (Stone setting, Tighten Loose Stones)
Stone Replacement

NECKLACES & PENDANT REPAIRS:
Chain, Choker, Diamond, Lariat, Pearl, Princess Matinee, Opera, Religious symbols, Rivière, Rope,
Broken Chain Repair
Chain Soldering
Clean & Polish
Pearl Restringing (Knotted or Unknotted) Refurbishing
Replace/Repair Clasps
Snapped Elastic (Broken String) Stone Setting
Stone Matching
Stone Replacement

Specialized Watch Repairs

Complete Service and Overhaul Refurbishing & Restoration Band & Case Refinishing Battery Replacement
Crystal Replacement
Dial Repair
Gasket Replacement Mechanical Movement Repair Movement Clean & Overhaul Quartz Movement Replacement Stem & Crown Repair
Vintage Timepiece Restorations
Water Resistance Testing
Only Genuine Replacement Parts Used
We Service Genuine Watches Only
No Aftermarket Accessories or Parts
Up to 2 Year Warranty on Complete Service Trained at Wostep in Neuchatel, Switzerland 1120 Omega Watchmaker Evaluation
CW21 Certified Watchmaker

Top Certifications – The American Watchmakers-Clockmakers Institute (AWCI) along with the world’s leading watch manufacturers created a new series of certifications to establish the very highest level of skill needed to properly service high grade mechanical watches. This benchmark is called the CW21 Certification. Currently there are approximately 130 CW21 watchmakers in the United States.

Experienced servicing Rolex, Omega, Breitling, Tag Heuer, Panerai, Cartier, Chopard, Blancpain, Audemars Piguet, Breguet, Bulova, Ebel, Oris, Tissot, Hublot, IWC, Ulysse Nardin, Tudor, Zenith and many more.

Technically demanding ring sizing
Rebuild or Replace Prongs